PUNIT KUKREJA
SUMMARY
Experienced IT professional with deep expertise in troubleshooting, implementation, consulting, and training across Microsoft Cloud, Hybrid Environments, and M365 SaaS applications.
Previously served as an Escalation M365 Specialist, handling high-impact technical challenges and aligning solutions with business objectives. Earlier roles included delivering technical training programs and creating training content for diverse audiences.
Currently pursuing senior roles in IT Support Leadership, Infrastructure Advisory, and Microsoft Technology Consulting.
WORK HISTORY
EDUCATION
CORE COMPETENCIES
Active Certifications
CORE PLATFORMS & TOOLS PROFICIENCY
In addition to my certifications and the technologies I have delivered training on, I have developed practical expertise in designing and implementing solutions, as well as administering and troubleshooting existing environments.
These are the platforms and tools where I bring real-world, hands-on proficiency:
On-Premises
Microsoft Azure
Microsoft 365
Endpoint
KEY ACHIEVEMENTS, MILESTONES & IMPACT
- Achieved an Outstanding Performance Rating in both Corporate Goals and Core Values for FY24 at Sherweb.
- Received the Vision Award 2023 at Sherweb in recognition of exceptional contributions to team growth and enablement.
- Recognized at Sherweb for achieving the highest number of certifications and completing all assigned upskilling objectives outside of billable hours, consistently dedicating weekends and personal time to professional development. All progress was transparently tracked and documented.
- Initiated and led the "15 Minutes of Learning" project, fostering a culture of daily knowledge sharing and peer enablement beyond formal job responsibilities.
- Earned the opportunity at Koenig Solutions to deliver an in-person training session to an audience of 126 professionals.
- Delivered 40+ on-site trainings during this tenure in India, Dubai and Kenya on behalf of Koenig Solutions.
- Received an award for exceptional feedback from Microsoft and Larsen & Toubro while working at Koenig Solutions.
- Delivered 10+ trainings on behalf of Koenig at Microsoft-organised promotional events and technical tours.
- Performed a successful disaster recovery and PITR in an on-premises data centre after a ransomware attack.
LANGUAGES
- Fluent in English and Hindi.
- IELTS General Training: Overall Band Score 8.0 (CEFR Level C1).
- Currently learning French (A1 level); aiming for trilingual proficiency by the end of 2025.